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Privacy Policy

Last updated: June 25, 2026

Votur is built privacy-first. A poll is a question and two choices — nothing more sensitive than that. We only process what we need to run the Service, we host in the EU, and we never show third-party ads, sell your data, or use your content to train AI models.

1. Introduction

Votur ("Votur", "we", "us", or "our") operates the Votur application, website, and related services (the "Service"). The Service is available as native apps for iOS and Android, and on the web at votur.app.

This Privacy Policy explains how we collect, use, store, and protect personal data when you use the Service.

Votur acts as the data controller for the personal data processed through the Service. We process personal data in accordance with the General Data Protection Regulation (EU) 2016/679 ("GDPR"). We are also committed to compliance with applicable app store guidelines, including Apple's App Review Guidelines and the Google Play Developer Program Policies.

2. Personal Data We Collect

We collect only what is needed to run a question-and-vote service:

A. Identity

By default, Votur signs you in anonymously: we create a random identifier tied to your app install so we can store the polls you create and the votes you cast, without asking for your name or email. If and when you choose to sign in (for example with Google, Apple, or an email link), we receive only the basic identity information you authorize through their consent screen — typically an email address and a stable user identifier. We do not receive your contacts, calendar, or other account data.

B. Polls and Content You Create

When you create a poll, we store the question, the two options (which may be text, an emoji, and/or photos you upload), and whether the poll is public or private. If you add photos, we store those images and the share-card images Votur renders from your poll. You choose the content; it is yours.

C. Votes You Cast

When you vote on a poll, we record which option you chose, associated with your identifier, so we can show live results and prevent duplicate votes. We do not use your voting history to build advertising or marketing profiles.

D. Reports and Blocks

If you report a poll or block another user, we store that action (the reason, the relevant poll or user identifier, and your identifier) so our moderation can review it and so we can keep blocked users hidden from each other. These records are part of our safety audit trail.

E. Technical and Usage Data

We collect basic technical information — device type, operating system, app version, locale, and crash diagnostics — to keep the Service stable and secure. Where we use error monitoring, sensitive fields (such as auth tokens and image URLs) are stripped or redacted before being sent.

F. Purchase Data

If we offer in-app purchases (for example, a Pro subscription) and you buy one, we receive confirmation of the transaction status from the Apple App Store or Google Play. Full payment details (card numbers, billing address) are processed by Apple and Google directly — Votur does not see them.

3. Legal Basis for Processing (GDPR)

We process personal data on the following legal grounds:

  • Performance of a contract — to provide the Service you signed up for.
  • Consent — for uploading photos and for making a poll public or sharing it.
  • Legitimate interest — for security, fraud and abuse prevention, content moderation, error tracking, and product improvement.
  • Legal obligation — when required to retain or disclose data by law.

4. How We Use Personal Data

We use personal data to:

  • Provide the Service — create polls, cast votes, and show live results.
  • Sign you in (anonymously by default, or with Google, Apple, or email if you choose).
  • Store and sync your polls, photos, and votes.
  • Render and host share-cards and link previews so your polls look right when shared.
  • Operate the report-and-block system and review moderation queues.
  • Process in-app purchases, if offered.
  • Detect and prevent misuse of the Service (such as vote manipulation).
  • Comply with legal obligations.

We do not use personal data for advertising profiles, behavioural targeting, or to train AI models.

5. Content Moderation and Safety

Votur is designed to stay warm and helpful. There are no comments, no direct messages, and no public negative feedback on polls. If a poll breaks our rules, you can report it; reported content goes to our moderation review and may be hidden. Where automated safety checks on uploaded images are enabled, images that fail are not published. Any third-party services involved in moderation are listed in Section 9.

6. Data Retention

We retain personal data only as long as necessary:

  • Polls, photos, and share-cards — until you delete them, or until your account/data is deleted.
  • Votes — for as long as the related poll exists.
  • Report and block records — kept as part of our safety audit trail; redacted on account deletion.
  • Diagnostic and crash logs — typically up to 90 days.

You can request deletion of your data at any time (see Section 11). Deletion removes your polls, photos, votes, and profile data from our servers.

7. Data Storage & Security

We implement appropriate technical and organisational measures to protect personal data: encryption in transit (HTTPS), encryption at rest on our database and storage providers, and server-side access control with row-level security. Private polls are reachable only by someone who has the unguessable share link, and are excluded from search engines.

8. International Transfers

Our primary data processor (Supabase) is located in the European Economic Area (Frankfurt region). When a service provider operates outside the EEA, we rely on appropriate safeguards in accordance with GDPR — typically Standard Contractual Clauses or other recognised transfer mechanisms.

9. Sub-processors

We use the following third-party services to provide Votur. Each is permitted to process data only for the purposes described. This list is kept up to date as our infrastructure changes.

Service Purpose Region Data sent
Supabase Database, anonymous authentication, photo & share-card storage EU — Frankfurt Identifiers, polls, photos, votes, reports
Cloudflare Website + vote-share pages (votur.app) and share-card delivery Global edge network Standard request metadata (IP, user-agent) at edge level
Google Cloud (Vertex AI / Gemini) Automated classification & safety moderation of new polls (topic tags, suitability, language) EU — Netherlands A poll's question, option labels, and option photos; not retained or used to train models
Amazon Web Services (Rekognition) Automated image-safety screening of poll photos (explicit content & child-safety) EU — Ireland Poll option photos only; not retained or used to train models
Meta (Facebook) Link-preview pre-fetch and share-to-Stories attribution Global The public share-link URL and our app identifier; no account data
Apple App Store / Google Play App distribution, sign-in, and in-app purchase processing (where offered) Per the platform's own terms Sign-in handshake and/or purchase confirmation; payment details stay with Apple/Google

When you choose to share a poll to another app (Instagram, Facebook, TikTok, Pinterest, Snapchat, or via your device's share sheet), the share-card image and link leave Votur and are handled under that app's own privacy policy.

10. Sharing & Public Visibility

Some features let you share content with others — always your choice:

  • Discover feed — if you make a poll public, it can appear in Votur's Discover feed and on your public profile.
  • Share links — every poll has a share link. Knowing the unguessable link is what grants access: anyone you send it to can open and vote on the poll, whether it is public or private. Private polls are kept out of the Discover feed and out of search engines.
  • Sharing to other apps — you can share a poll's card to social apps or via the system share sheet. Once shared externally, the content can be copied or redistributed beyond our control.

Polls are private by default in the sense that they are not discoverable unless you make them public; you choose what becomes visible.

11. Your Rights Under GDPR

If you reside in the European Union, you have the right to:

  • Access, rectify, or erase your personal data.
  • Restrict or object to processing.
  • Receive your data in a portable format.
  • Withdraw consent at any time (for example, by deleting a photo, a poll, or your account).

You may exercise these rights by contacting us at support@votur.app. You also have the right to lodge a complaint with your local data protection authority.

12. Minimum Age

Votur is intended for users who meet the minimum age that applies in their jurisdiction — 13 in most countries, and higher where local law requires (for example, 16 in the Netherlands and other EEA countries that set the age of digital consent at 16). Where a user is below the age of digital consent in their country, the consent required under data-protection law must be given or authorised by a parent or guardian, and we encourage parents and guardians to be involved in their children's use of Votur. We do not knowingly collect personal data from anyone below the minimum age that applies to them without the required parental consent. If we become aware of such data, we will delete it.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated within the Service before they take effect. Continued use of the Service after such updates constitutes acceptance of the revised policy.

14. Contact

If you have any questions about this Privacy Policy, you may contact us at support@votur.app.

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